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13475 Atlantic  Blvd . Suite 38
 Jacksonville, FL 32225 United States

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Phone: 904-257-5297
8:00AM - 5:00PM CST

Frequently asked questions

Have questions? We’re here to help

I'm looking to find out more about design services, where do I go?

Go directly to the Homecoming Studios website, or touch base using the contact form above.

Do you have a Trade Program available for industry professionals?

 In the industry as a design professional? Drop us a line at to get registered as a trade partner. Enjoy exclusive discounts, sourcing and ordering assistance, and access to our favourite product lines!

What is your Return Policy?

Our full return policy can be found here. Click this link

Who do I contact if I have questions about my online order?

Please reach out to and make the Subject of your email: I need help with (your order #)

Is there warranty on your products?

All products are covered by the warranty policies of their respective manufactures. If you have questions about the warranty for a specific product, or if you have questions on how to make a warranty claim, please contact us at 

Can I custom order the rug size I need? 

Yes! Reach out to us at and let us know the size you need, and we'll work with you on finding the perfect fit. We'll even get it delivered right to your home. 

Where are you located? Do you have a showroom where  we can see products?

Yes, we have a showroom at 13475 Atlantic Blvd, Suite 38, in Jacksonville Florida. Please contact us for more details or to set up a personal visit.

Our in-store hours are:

Monday - Closed

Tuesday & Wednesday: 10-6pm

Thursday: 10-8pm

Friday: 10-6pm

Saturday: 11-5pm


I need help choosing paint colors - can you help? 

Yes! We love picking paint colors and will happily come into your space in the Jacksonville area to help select the perfect pairing with your decor. 

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